We understand that life happens. Illness, babysitters canceling and general unexpected circumstances. At SoulFlower, we ask for the same understanding and respect in return. Sudden cancelations and no-shows directly affect the income of our artists and take away opportunities from our other valued guests. We kindly request a minimum of 24 hours notice for all cancelations. In the scenario of repeated last minute cancelations or no shows by the same individual, a credit card will be required upon booking and 50% of the scheduled service will be charged upon cancelation within the requested 24 hours.
GROUP BOOKINGS: A credit card will be required upon booking for groups of 3 or more. We ask for a minimum of 72 hours notice for cancelations or 50% of the scheduled services will be applied to the credit card. For large Groups of 8 or more we require a minimum two weeks cancelation notice or 50% will be charged.
Lightly used product may be returned within 30 days. No refunds or exchanges will be issued after 30 days.
Thank you for your consideration!